Training Management: A Practical Guide


A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams – whether or not you come from a training background. Training Management: A Practical Guide covers:

* training needs analysis
* training development
* training delivery
* hiring and evaluation
* management
* customer relations
* estimating and tracking training projects
* running a training business
* selling training services
* contracts and work orders

Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples.

Praise for Technical Writing Management: A Practical Guide:

“This is an easy book to recommend.”
“The technical writing profession needs more books like this one.”
“…clear explanations and real-world examples.”

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Training Management: A Practical Guide

Training Management: A Practical Guide

Training Management: A Practical Guide is a book on how to manage a training team or training business. It's practical, with real-life examples you can use

Of course, software training is only part of an overall training program. But in many organizations, knowing how to use the software to get the job done (that is, business process or use case) is crucial. ... See MoreSee Less

Training Management: A Practical Guide is based on my work as a software training manager. ... See MoreSee Less

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Book categories: Technical Writing and Training Books